Teams work in different ways and the team leader needs to understand the best ways to support individual team members fairly and consistently through difficult times and periods of change, and how to resolve conflict within the team. Understanding these principles will help those who are planning on entering a team-leading or management role. You will cover the importance of communication in the workplace, including written and verbal methods. You will also learn about the important roles of mentoring and coaching in developing a team. An important part of managing is knowing what motivates the team, and this is explored including the techniques used to motivate